Registration 2018-2019


This year we are excited to announce that the national database has been released, which means we will be offering online registration for our members for 2018-2019! Although we are switching to online registration, we will continue to accept paper registration as well. We know that change isn't always easy, so we have laid out the new registration procedures below. We ask that you take the time to read through the resources available below to help answer any questions you might have before contacting the office. We are expecting a large volume of questions during this time, so it may take 1-2 business days for a response. If you require assistance, please consider signing up for an Online Registration Assistance session on Tuesday, August 28th.
 
 
**ONLINE REGISTRATION ACCESS WILL BE CLOSED FROM Thursday, August 30th @ 11:59pm - Tuesday, September 11th @ 12:01am FOR ADMINISTRATION**
Make sure you register before August 30th
 

 Please view the resources below, to help assist you in the 2018-2019 Registration Process. Click on each area to reveal more information.
 
       ONLINE REGISTRATION ASSISTANCE SESSIONS
         If you need access to a computer or assistance in the registration process

      
REGISTRATION TIMELINE
         Learn more about important dates coming up

       HOW TO REGISTER
         The online system offers three different ways to register depending on the athlete's situation.

       NEW ATHLETES
          Brand new with SOC? Learn how to sign up here

      
PAPER REGISTRATION
        If you have no email address, you can still register via paper!

      
PAY FOR PROGRAMS
         Program Payment Day on Saturday, September 8th

      
VOLUNTEERS
         
How to sign up as a volunteer

•      
2018-2019 Sport Programs 
        Program details, locations and fees for the upcoming year

 

Online registration button

 

Frequently Asked Questions

 

What is the portal?
The Special Olympics Canada online portal allows you to review and edit individual program, medical information, sign up for programs and make payments. This portal is structured like many sites that use login, because it is linked to one email account and is accessed by a password you create. Because of this restriction, it is important that the email address entered for the athlete is accessible and does not change frequently, as this is the email address used to login to the portal.


Why use the portal?
Although you do not need to register for the portal in order to complete program registration, there are several advantages to creating a portal account. You will be able to review and change program registrations and athlete contact and medical information, register for programs and make payments. Additionally, you can use this portal login to register in future years, meaning that you will not need to complete such an extensive online or paper form in program registration each year. We strongly encourage all of our members to enroll in the portal.


The athlete rarely uses their email address, which email should we use?

That depends on whether or not the athlete is their own guardian. If they are their own guardian and are registering themself, they should be using their own email address and making sure they check their email for program and organizational updates. If the individual is not their own guardian, register as a NEW ATHLETE, and complete the forms on behalf of that individual, so you can enter your own email address to have access to the account, as well as the athlete's email under their own information, which will allow for two separate log ins.


I am registering on behalf of an athlete, why are they asking for my birthdate?

The portal requires 4 standard fields to be completed for each individual that registers. Those fields are first name, last name, email address and birthdate. With this information they will create your own account so you can log in and access the athlete's profile that you are registering.


I am a returning athlete/volunteer, but the system is not able to find me. What information do I enter?

- Try entering your full name, instead of the name you go by
- CALL THE OFFICE 403-735-1022 as we have had some errors on the system of individuals information, and all fields must match exactly to find your profile.
- Make sure that you are using the email that you submitted to Special Olympics in the past. If your email has changed and you no longer have access to that account, contact the office


I do not have an email address, can I still use the online registration system?
Unfortunately, no. In order to create an account on the Portal, you must have an email address. You can print out and complete a paper form [by contacting This e-mail address is being protected from spambots. You need JavaScript enabled to view it ] and follow the paper registration steps.


I am a caregiver looking after multiple athletes. Can I use my email address to create an account to register each athlete?
You can only use an email address once to create an account, so contact the office so we can set yourself up with an account to access more than one athlete.


I am a guardian/parent/caregiver who volunteers and is wanting to register a/an athlete(s) under the same email address. What do I do?
Please call the office before signing up for registration if you plan on registering more than one person (athlete or volunteer) under one email address.


What Region/Zone am I to register with Special Olympics Calgary?

Calgary is Zone 3


Why can't I find any programs on the Program Search Criteria page?

- Registration may not be available if you are searching before August 6th or between August 24 - September 11th
- There may be too many fields filled out.
  Only put in the Chapter, Region and Community to maximize your search results
    Chapter/Province/Territory: SO Alberta
    Region: Region/Zone 3
    Community: Calgary

DO NOT ENTER THE POSTAL CODE, DISTANCE, or DAY OF THE WEEK!
 

How do I register for more than one program?

Unfortunately, you can only select one program at a time. We understand it isn't the most convenience option, but the system is still developing at the moment, and once you complete your information and submit your program enrollment, a button will appear if you would like to add another enrollment.


How do I pay for my programs? Are programs free because it says $0?
Unfortunately not. We are not offering online payments at this time, which is why the system shows as $0. To view your programs fee please click here.

We will continue to host a 'registration' day in September, but it will now be known as the Program Payment Day. Athletes will need to come on this day to pay for their sports, collect their 2018-2019 program calendar, visit our free inventory (clothing and collectibles) giveaways and socialize with other athletes.Saturday September 8th
11:00am - 1:00pm
Heritage Christian Academy
2003 McKnight Blvd NE

We will continue to accept cash or cheque only. If you cannot make it to the Program Payment Day, payments can be made by cash or cheque and dropped off at our office, or mailed in. Payments must be received by October 1st.


How do I register for the portal?

You will be prompted to complete portal enrollment at the completion of signing up as/on behalf of an athlete or volunteer into a program enrollment. You will receive an email after your program registration is approved.


How do I find my way through the portal?

You can understand how to navigate through the portal as an athlete, volunteer, or other member here

 

Caregiver/Guardian who is connected to a registered athlete? Here is how you manage them in the portal
You must contact the office to be given portal access to another individual. Once you have been confirmed to receive access, you must create a portal account with your own credentials, by filling in your own information under PORTAL USER REGISTRATION. Once you click on the link you received in your email, proceed to log in. When you log in, you will see the following landing page:

 Portal Procedures1

 

Scroll down to Volunteer Roles, and you should see Family Admin as one of your options. Press the red continue button.

Portal Procedures2

Once the page reloads, you should have a larger menu on the right hand side. The first part of options are for YOU. If you click on Athlete-Join Program you will be signing yourself up as an athlete. If you click on Volunteer-Join Program, you will be signing yourself up as a volunteer. Use the second part of the menu to view and manage the athlete(s) profile.

Portal Procedures3

 

Three main buttons you will most commonly use are the following:

Portal Procedures4

To update the athlete's information click on FAMILY LINKED PARTICIPANTS, and then on the square with the pencil in it by their name, to view and edit their profile information.

Portal Procedures5


Make sure to click submit on the bottom to save any changes.

Portal Procedures7

 

 



 

QUESTIONS AND MORE INFORMATION

Please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it or 403-735-1022 for any questions on registration,
or to receive a Registration Package via email or mail.
Please expect a response within 2-3 business days due to anticipated high volume

 

We do not accept credit or debit at our office. Cash and cheque ONLY
For more information on Special Olympics Calgary programs, registration or eligibility please contact us
 
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